Notice to minors
Trivver aims to fully comply with all federal laws and, thus, at a minimum, you must be at least thirteen (13) years of age to use the Platforms and/or Services. No one under thirteen (13) years of age may provide any personal information. Trivver does not knowingly collect personal information from children under the age of thirteen (13).
Collection of information
In order to use certain features of the Platforms, you will need to provide several types of personally identifiable information (the “Identification Information”) when you apply or sign up for a Trivver account and when you provide information as part of our identity or account verification process.
Identification Information includes, but is not limited to, your name, address, Social Security, e-mail address, telephone number, photograph, birthdate, passport, Taxpayer Identification, or other government-issued identification number.
We also collect financial information, including bank account and payment card numbers for purposes of sending and receiving payments in connection with the Services, which is handled by our third party payment processing company, as well as tax information (as applicable), and other historical, contact, product preferences, product and services you sell (including without limitation inventory, pricing, and other data), activities, and demographic information.
You may choose not to provide any Identification Information that we request from time to time; however, we ask for the Identification Information that is necessary to complete the activity you are requesting to partake in. Thus, if you choose not to provide the requested Identification Information, you may not be able to participate in the activity or enjoy the full functionality of the Platforms or Services.
We may also collect certain usage information as a result of your use of the Platforms and/or Services (the “Usage Information”). Usage Information includes certain standard web measurement and tracking technologies, such as “cookies,” web server logs, or other statistical programs to collect, track, and record how you use the Platforms and Services; information about the location of your device; specific information about your device when you access our Services, including hardware model, operating system/version, unique device identifier, mobile network information, and information about the device’s interaction with our Services; information about how you use our Services, including your access time, browser type and language, and Internet Protocol (“IP”) address; information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions, including in conjunction with our third party payment processor; and technologies to collect information when using our Services, including sending cookies to your device and using web beacons to deliver cookies, track the number of visits to the Platforms and/or use of the Services, customization of our Platforms and/or Services, collect statistical information, and understand usage and campaign effectiveness (cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message, and web beacons are electronic images that may be used in our Services or e-mails).
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information. To opt-out of Google Analytics tracking for all sites in Chrome, you can install the Google Analytics opt-out browser add-on
Usage Information helps us measure the success of the Platforms, Services, and its features or pages in order to improve your experience. Your browser may have the option which allows you to accept cookies, reject cookies, or receive a notification when a cookie is sent, but you should note that the use of such restrictive browser settings may limit your use of the Platforms or Services. Trivver does not use spyware, adware, or any similarly intrusive software.
Third party advertising
Use of information
Trivver uses your information for the following business purposes: to provide the Services; to respond to inquiries we receive from you or in connection with a transaction you initiate; to analyze, manage, and improve the Platforms or Services; to use it within Trivver for the purpose of developing and improving our Services for you; to notify you of special offers, programs, news, or alerts that we believe may be of interest to you; to help us diagnose problems with our servers or other technical issues relating to the performance of the Platforms or Services; or for any other purpose stated at the time you provide the information.
Sharing of your information
We may disclose the information we collect from and about you when we have reason to believe that such disclosure is necessary to: with our affiliate companies; with third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf as well as financial institutions, payment networks, and other entities in connection with the payment or money transfer process; with third parties for advertising campaigns, contest, special offers and promotions, or other events or activities in connection with our Platforms and/or Services; with other users of our Platforms and/or Services with whom you interact through your own use of our Platforms and/or Services; identify, contract, or bring legal action against someone who may be causing injury to or interference with our rights or property, customers, or other users of the Platforms or Services, or anyone else who could be harmed by such activities; enforce the Terms of Service; take precautions against liability, investigate and defend against any third-party claims or allegations and/or protect the security of the Platforms and/or Services; respond to judicial process and provide information to law enforcement agencies in connection with an investigation, as permitted, or otherwise required, by law, or in the good faith belief that such action is necessary to comply with state, federal, or local law; permit our business partners the ability to conduct research, analytical, and marketing purposes; permit us to process any of your requests; or otherwise with your consent.
Trivver may transfer your Identification Information in the event of a sale, merger, acquisition, or any other change in control, including rights acquired or transferred to third parties through a bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors.
Under the laws of some jurisdictions, you may be entitled to request disclosure regarding how we share your Usage Information with third parties for direct marketing purposes. To the extent required by applicable law, we shall provide the information to you upon your written request to Trivver. Except for the reasons we have made you aware of, or make you aware of from time to time, or otherwise with your consent, we will not share your Identification Information with any third party.
Our Platforms may contain links to other websites, including social media pages, which may have different privacy policies. We are not responsible for the collection, use, or disclosure of collected information through third-party websites and expressly disclaim any liability related to such collection, use, or disclosure. We are not responsible for any information or content contained on such sites. Links to other websites are provided for convenience only. Please note that if you provide information to us via a social media page or participate in a social media page linked to the Platforms, you consent to our use of your information for any reason as if it were submitted to us directly through the Platforms.
Opting-in and opting-out
Trivver will endeavor to ask you to agree to receive communications about special offers, programs, news, or alerts from Trivver and/or any of our affiliate brands or partners at the time you provide your e-mail address to us (an “Opt-In”). In the event that you provide your e-mail address via a channel that does not include a mechanism for you to affirmatively Opt-In, such as by e-mail, you agree that by providing your e-mail address, you are completing an Opt-In and will be responsible for opting-out from receiving any future communications about special offers, programs, news, or alerts. You can do this by following the instructions provided in each communication (an “Opt-Out”).
Updating or closing your account
You may access, change, or correct your Identification Information about you by logging into your Trivver account at any time or by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information. If you wish to deactivate your Trivver account, you may do so by logging into your Trivver account or by e-mailing us using the contact details provided below. Trivver may retain information about you only as long as reasonably necessary to provide you the Services. However, even after you deactivate your Trivver account, we may retain archived copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Service, or other applicable agreements or policies, or to take any other actions consistent with applicable law.
Do not track
Please note, certain practices are outside of Trivver’s control, including any tracking by Apple, Inc. and Google, Inc. or your third party telecommunications carrier of which Apps you download. We cannot and will not be held responsible for the actions of such third parties. You should always read and understand the policies of any third party provider before making any purchase or downloading any of the Apps.
From time to time, we may run certain campaigns that provide you with the ability to send a text message and provide an Opt-In to receive future text messages. Your Opt-In provides us with your mobile phone number. If you choose to Opt-In, you agree that we may send messages to the mobile device about new products, promotions, services, or offers. Your carrier may charge you for each message you receive in accordance with your communications plan. You agree that we are not responsible in any way for such charges. If you do not wish to continue receiving any messages via your mobile device, you may Opt-Out at any time.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We hold information about you at our own premises and with the assistance of third-party service providers.
However, your e-mail transmissions and/or other communications containing Identification Information may be unlawfully intercepted and/or accessed by third parties and/or the Platforms may be subject to hostile network attacks or administrative errors. We urge you to take every precaution and exercise care to protect your personal data and the information you share when you are on the internet and/or using the Platforms. Change your passwords often, use a combination of letters (upper and lower case), numbers, special characters, and make sure you use a secure browser. We cannot and do not guarantee the security of any information transmitted over the Internet, or other electronic means. We take steps that we believe are commercially reasonable to limit access to your Identification Information to only those whom we determine need access to provide requested products, services, offers, or opportunities that may be of interest to you. We cannot guarantee that your Identification Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any event beyond our reasonable control. Accordingly, we do not guarantee that your Identification Information is completely secure and safe from such risks. We expressly disclaim any representation or warranty, express or implied, with respect to ensuring, guaranteeing, or otherwise offering a definitive promise of security in connection with your Identification Information or Usage Information.
Choice of law and venue
Any claim and/or dispute that arises from your use of the Platforms shall be decided in accordance with the laws of the State of California, by a court of competent jurisdiction located in Orange County, California, United States of America. You agree that such court shall have personal jurisdiction over you and agree to submit to the jurisdiction and venue of such courts, and waive any objections based on inconvenient forum.
Thank you for visiting our Platforms.
Trivver Contact Info
Attn: Customer Service
20411 SW Birch Street, Suite 330
Newport Beach, CA 92660
Email: [email protected]
Updated: June 25, 2018